Sewage backup is one of the most hazardous situations a Houston homeowner or business owner can face. Raw sewage contains bacteria, viruses, and parasites that pose serious health risks to anyone exposed. 247 Restoration Specialists provides 24/7 emergency sewage cleanup and biohazard remediation across Houston, Katy, Cypress, Sugar Land, Pearland, and Humble. Our certified technicians arrive in full PPE, contain the contamination, and restore your property to safe, habitable condition.
Water damage is classified into three categories by the IICRC. Category 3 — also called “black water” — is the most severe. It includes raw sewage, flooding from rivers or streams, and any water that has been standing long enough to harbor dangerous microbial growth. Category 3 water cannot be dried in place. All affected porous materials must be removed and disposed of, and all surfaces must be disinfected with EPA-registered biocides before any restoration work begins.
Our technicians arrive in full personal protective equipment and immediately establish containment barriers to prevent cross-contamination from spreading to unaffected areas of the property.
We use industrial extraction equipment to remove all standing sewage and contaminated water from the affected area as rapidly as possible.
All porous materials that have contacted Category 3 water — drywall, insulation, flooring, baseboards, carpet — are removed and disposed of in accordance with local health and safety regulations. These materials cannot be dried and reused.
All remaining structural surfaces are treated with EPA-registered hospital-grade disinfectants to eliminate bacteria, viruses, and other pathogens. We do not proceed to drying until the area passes our contamination checks.
After disinfection is confirmed, we deploy commercial drying equipment to fully dry the structural cavity and prevent secondary mold growth.
We restore all removed materials — drywall, flooring, insulation, trim — returning the affected area to pre-loss condition.
Raw sewage contains E. coli, Salmonella, Hepatitis A, Norovirus, and a range of parasites including Giardia and Cryptosporidium. Even brief skin contact or inhalation of aerosolized sewage particles can cause serious illness. Do not attempt to clean sewage backup yourself — always call a certified biohazard remediation professional immediately.
Standard homeowner’s policies typically do not cover sewage backup unless you have purchased a specific sewer backup rider or endorsement. Some policies cover it if the backup was caused by a sudden and accidental event. We help you review your coverage and document the damage thoroughly for your claim regardless of the outcome.
Most residential sewage cleanup jobs take 3–5 days from initial extraction through drying and disinfection confirmation. Restoration and rebuild adds additional time depending on the extent of material removal required.
In most cases involving significant sewage backup, we recommend vacating the affected area and ideally the property during the cleanup and disinfection phase. We will advise you specifically based on the scope of contamination after our initial assessment.
A simple drain clog causes water to back up in a single fixture. A sewage backup typically affects multiple drains simultaneously and may involve raw waste surfacing in floor drains, toilets, or tubs. If multiple drains are affected at once, treat it as a sewage emergency and call immediately.
We provide sewage cleanup and biohazard remediation throughout greater Houston including Katy, Cypress, Sugar Land, Pearland, Humble, Bellaire, and surrounding communities.
